Frequently Asked Questions:


Why are your prices so cheap?
We source our products from manufacturers all over the World, rejecting many poor quality suppliers to ensure the best quality products for our customers. We buy in bulk, passing on savings to you.

Are all your products new?
Yes, we only stock brand new products.

Do your compressors include the clutch and pulley mechanism as some sites don't?
Yes, our compressors are genuine, brand new main dealer units, the same as they would supply if you went to them yourself, and do come complete with pulley, clutch and pre-filled with oil.

My compressor is noisy, what can be the problem?
There are a number of causes, a faulty clutch, no oil in the unit etc. The first step would be to add oil and service the system. Failing that the unit should be replaced. However, please note that you cannot simply remove an old unit, add the new one and regas the system. You MUST first identify why the old unit failed as whatever caused it to fail, WILL cause the replacement to fail also. You MUST also change the valve and drier, fully flush the system with flushing solution and add the correct amount of oil to the unit before you regas. Failure to do that can cause the new unit to fail as debris in the system if not removed, will clog the new compressor and cause it to fail, and also invalidate the warranty.

Are there any compressor installation instructions?
Yes, please see our compressor fitting page in our help section for details. Full instructions are included in the box of each unit sold.

Can I pay over the phone?
Yes you can, but we charge a £5 surcharge to cover employment costs and administration charges. Paying online helps us to keep our costs down. It's cheaper to pay online.

Do you prices include VAT?
No, VAT is added to the total cost when you make your payment.

Do you ship Internationally?
Yes, we ship our parts across the World. Many of our destinations are automatically listed when paying online, otherwise, please contact us for shipping charges by completing the 'Contact Us' form. We can also remove the VAT charge but need to know your company or tax number before shipping.

Do the units come with seals or 'O' rings?
No they don't as the seals are specific to the car and unit, so you would have to get them from the main dealer. However, you can clean them with PAG oil if they're not damaged and put them back.

The item I want is out of stock, how often is your stock updated?
Our stock is updated daily, but if you can see the item you want then you can complete the notification reminder for that item on the page, and we'll email you as soon as it becomes available.

Do I have to register to pay?
No you don't, your address and delivery details are taken when you make a purchase, and can be saved for future use if you wish.

How do I Pay?
Just add your items to the shopping cart by selecting the 'Buy Now' button.

Are your online payment secure?
Our payment facility is 100% secure using an industry leading payment partner, who use the latest 3D secure technology.

What payment methods do you accept?
We accept all major credit and debit cards as well as bank transfer on request

Can I open a Trade Account?
Yes, register with the site and we can add discount to your account the more you spend with us, just make sure you use the same account with each order so we know how much discount to apply. Discount starts at 2.5% off our pricies when you spend your first £1000.

Do you need our old units back?
No, you can do with them as you please. Your local scrap merchant will pay you cash for your old metal.

How long does delivery take?
Please see our delivery/shipping section for details, but UK orders are delivered next working day FREE of charge. (UK mainland only).

What warranty do you supply?
We supply 12 months warranty on all parts supplied, except for condensers, which now receive 18 months warranty. Please see our 'Terms and Conditions' section for full details.

Need further help?
Please complete the form on the 'Contact Us' page.